Monday, March 9, 2015


The All-Hazard Approach to Emergency Planning

PrepareNowStore.com, 3/9/2015

Emergency plans, no matter how well thought out, are only as good as the people performing each of the roles. Communication, training, and drilling are the keys to a successful emergency response.

While every situation is different, the following elements should be part of every emergency response plan.

The Risks Have Changed

Emergency response plans today have to cover more risks than ever before. While in the past we could focus on common risks like fires, chemical spills, and tornadoes. Today we face acts of terrorism and workplace violence. While the old plans met the letter of the law, and most still do, they are just not adequate for today’s risks. Today emergency preparedness involves much more than having clear exit routes and fire drills. The risk of business interruptions from acts of terrorism and workplace violence just can’t be ignored. Today’s emergency response planning has to be all-hazard. 

The best way to uncover risks is to involve a wide array of employees from different departments and locations. Involve your local emergency management agency, fire department, and hazmat team. They are eager to help, use them.

Roles and Responsibilities have to be Clearly Defined

Employees need to know exactly what actions they are expected to take in an emergency. Should they just leave the building, or should they turn off the building's water on the way out if safely possible. Their expected actions need to well documented and drilled. Even if their only action is to find the nearest exit and get out, it should be documented in the plan, well communicated, and reviewed during training and regular drills.

Plans should list the responsibilities of supervisors, security personnel, front office staff, and maintenance staff. The safety of visitors and outside contractors must be addressed. Evacuation of people with mobility challenges needs to be well covered and drilled.

Establish who is in Charge

During an emergency, each person should report to one, and only one, designated person. This keeps everyone focused on their specific role and prevents costly delays in response.

While each employee doesn’t have to fully understand every detail of the emergency plan, everyone needs to understand what their responsibility is and who they report to. Who can talk to the media and outside responders, such as firefighters and other emergency services needs to be clearly understood. If the media is present they will be looking for comment from everyone which if not properly coordinated leads to misinformation which can be dangerous in an emergency situation. 

Mark Evacuation Routes 

Clear evacuation routes have been a cornerstone of emergency response planning from the very beginning.  A good evacuation plan is more than just having the right number of exit signs and posting copies of the floor plan with highlighted evacuation. Evacuation routes need to make sense. If an evacuation routes calls for using a normally unused exit, don’t be surprised when in an emergency employees can’t find the exit or are unsure of where it goes. 

Establish Assembly Points 

Getting everyone out of a building quickly is key to minimizing risk, but make sure employees don’t block entrances needed by responders. Set the assembly points away from the building. Good assembly points make it much easier to count employees and make sure no one is left in the building.

As always the key to emergency preparedness is planning, communication, and drilling.

Shop PrepareNowStore.com for emergency preparedness supplies.

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